Account

Privacy Policy

Effective Date: February 24, 2025

At FUNDLI (“we,” “us,” or “Company”), your privacy is our priority. As a toy rental subscription service, we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information through our website, www.FUNDLI.org (the “Website”), and the services offered through the Website (the “Services”).

1. Consent

By using our Website and Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree with our practices, please discontinue use of our Services.

2. Information We Collect

We collect the following types of information when you interact with our Website and Services:

a. Personal Information You Provide Directly
When you sign up for FUNDLI, we may collect:

  • Account Information – Name, email address, phone number, shipping address, and billing details.
  • Subscription Preferences – Information about your selected plan and toy rental choices.
  • Customer Support Data – Information you provide when contacting us for assistance.

b. Non-Personal Information Collected Automatically
As you navigate our Website, we may collect:

  • Device & Browser Data – IP address, browser type, operating system, and device identifiers.
  • Usage Data – Pages visited, search queries, time spent on pages, and interaction metrics collected through cookies and similar technologies to improve your experience.

3. How We Use Your Information

We use your information to:

  • Provide and manage your FUNDLI subscription and deliver rented toys to your home.
  • Process payments and manage billing details.
  • Communicate with you about your account, upcoming swaps, and promotions.
  • Enhance customer support by responding to inquiries and resolving issues.
  • Improve our Website & Services by analyzing usage trends and user behavior.

4. Sharing of Your Information

a. Non-Sharing of Data for Marketing Purposes
We do not share personal information, including SMS campaign data, with third parties for marketing or promotional purposes.

b. Limited Exceptions
We may share your data only in the following situations:

  • Legal and Regulatory Compliance – If required to comply with legal obligations (e.g., subpoenas or court orders).
  • Protection of Rights and Safety – If necessary to protect the rights, safety, or property of users, the public, or FUNDLI.
  • Business Transfers – If FUNDLI undergoes a merger, acquisition, or sale, your information may be transferred as part of that process but will remain protected under this Privacy Policy.

c. Exclusion for SMS Campaign Data
Information collected for SMS notifications and consent will not be shared with third parties.

5. SMS Terms & Conditions

FUNDLI offers SMS notifications to users who opt in for updates related to toy rentals, subscription reminders, and promotions.

SMS Program Details

  • Purpose: Receive notifications about rental reminders, new toy arrivals, and promotional offers.
  • Message Frequency: Varies based on user interactions.
  • Opt-Out Option: You can unsubscribe at any time by texting “STOP” to the provided number.
  • Help Support: Text “HELP” for assistance or email support@FUNDLI.org.

Message and Data Rates Disclosure (T-Mobile Compliance)

  • Message and Data Rates: Standard rates may apply to each text message sent or received.
  • T-Mobile requires exact language: “message and data rates may apply” or “msg & data rates may apply.”

Important Note:

  • FUNDLI does not conduct official identity verification.
  • Your phone number will only be used for FUNDLI notifications and will not be shared with third parties.
  • Msg & data rates may apply.
  • For more details, review our Terms of Service.

6. Transparency and Control

We prioritize transparency in our data practices. You have the right to:

  • Access your personal information.
  • Request corrections, deletions, or modifications.
  • Opt out of certain data practices.

To exercise your rights, please contact us at support@FUNDLI.org.

7. Third-Party Links

Our Website may include links to third-party websites or services. FUNDLI is not responsible for the privacy practices of these third parties and encourages you to review their privacy policies.

8. Security

We implement various security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we discover that such information has been collected, we will promptly delete it.

10. Your Data Rights

Depending on your jurisdiction, you may have rights to:

  • Access and review your personal data.
  • Request corrections or updates.
  • Request deletion of your data.

To exercise these rights, please contact us at support@FUNDLI.org.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most recent version will always be indicated